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  • Class and Course

    Advanced Incident Investigation with (Root Cause Analysis)

    Course Summary:

    • Enhance Your Incident Management Skills with Our Root Cause Analysis Course!
    • Are you ready to take your incident management and investigation skills to the next level? Our comprehensive **Incident Management / Investigation with Root Cause Analysis** course is designed to equip you with the tools and techniques needed to manage risks effectively and uncover the root causes of incidents.
    Course Highlights:
    • Master Incident Investigation Techniques: Dive deep into proven methods like the 5 Whys and Fishbone diagrams. Learn how to gather complete, accurate, and objective data to fully understand each incident.
    • Analyze and Prevent Risks: Discover how to identify the who, what, where, why, how, and when of each incident. Use this data to prevent future injuries, property damage, and financial losses.
    • Develop Effective Reporting Skills: Learn how to report your findings clearly and determine actionable corrective measures to improve safety and risk management in your organization.
    • Engage in Practical Learning: Participate in engaging discussions, live demonstrations, and hands-on exercises to solidify your skills and apply what you've learned in real-world scenarios.

    Why need this course?

    • Gain valuable insights into incident investigation and risk management.
    • Improve your ability to analyze incidents and implement effective solutions.
    • Enhance your skills with practical, hands-on learning experiences.
    Course Objectives
    Upon the completion of the course, the participant will be able to:

    • Understand QHSE Objectives and Safety Business
    • Understand the Components of Risk and the Aim of Risk Assessment
    • Review Benefits of Risk Assessment
    • Manage Risk Effectively
    • Manage Health, Safety & Environment
    • Determine Incidents Warranting Investigation
    • Use Investigation and Interviewing Techniques
    • Analyze Incidents to Identify Root Causes
    • Understand Human Relations in Incident Reporting
    • Include Essential Data in Investigation Reports
    • Implement Hazard Control Measures and Follow-Up
    • Demonstrate Theoretical Knowledge in Accident Prevention
    • Differentiate Between Accidents and Incidents
    • Understand Accident/Incident Reporting Regulations
    • Understand the Principles of Accidents, Incidents, and Near Misses
    • Differentiate Investigation Phases and Elements

    Course Evaluation:

    • Classroom - Listening and contributing to discussions and exercises (group Discussions and workshops).
    • Case studies and workplace-related scenarios.


    • Introduction
    • Safety Business
    • QHSE Objective
    • Hazards Identification
    • Hazard Identification tools
    • Safety, Hazard, and Risk
    • Risk Assessment
    • Components of Risk
    • Group Exercise
    • The Aim of Risk Assessment
    • Why Risk Assessment?
    • Benefits of Risk Assessment
    • Why bother with H&S?
    • Group Exercise
    • Why Manage Health and Safety?
    • Moral
    • Legal
    • Financial
    • Group Exercise
    • Review of Day 1
    • Day 1 Assessment

    • Review of Day 01
    • Risk Management
    • System Program
    • HSE Policy
    • Key Elements of an H&S Policy
    • Safety and Health Management System
    • General Statement of Intent
    • Employers’ Responsibilities
    • What Employers Must Provide?
    • What is “Competence”?
    • Group Exercise
    • Workers’ Responsibilities
    • Workers’ Rights
    • Roles and Responsibilities of Safety Specialists
    • Roles and Responsibilities of Contractors
    • Safety Culture
    • Relationship Between Culture and Performance
    • The Influence of Peers
    • Factors Promoting a Positive Culture
    • Factors Promoting a Negative Culture
    • Group Exercise
    • Review of Day 2
    • Day 2 Assessment

    • Review of Day 02
    • Safety-Related Behaviour
      • Individual
      • Job
      • organization
    • Attitude, Competence, and Motivation
    • Changing Attitude
    • Perception of Risk
    • Improving Hazard Perception
    • How do avoid becoming victims of a hazard?
    • Group Exercise
    • Events, Incidents, Accidents
    • Accident Causation Theory
    • Contributions to Accidents
    • The Initiating Event
    • Process Deviation
    • Loss of Containment or Release of Energy
    • Factors Causing or Contributing to Accidents
    • Individual
    • Activity
    • Equipment
    • Social Environment
    • Psychological & Environment
    • Domino Theory
    • Hidden Costs of Accidents
    • Accident Triangle – Frank Bird
    • Introduction to Investigation
    • Why Investigate?
    • Why Investigate HSE Incidents?
    • Incidents Investigation Objectives
    • Investigation Obstacles
    • Investigation Principles
    • Investigation Loop
    • Investigation Process – Overview
    • Incident Occurs
    • Information Gathering and Fact-Finding
    • Analyze the Incident
    • Create Action Items
    • Data entry in the Reporting Database
    • Group Exercise
    • Review of Day 3
    • Day 3 Assessment 

    •  Review of Day 03
    • What is a Management System?
    • Commonly used MS in our Industry
    • Group Exercise (Your Company HSE MS)
    • Investigation Process Detail
    • Incident Occurs
    • 8 Minimum Facts
    • Determine the Severity Level
    • Severity Matrix
    • Determine the Responsibility Levels to assemble the Teams
    • Group Exercise (Describe your company Severity and Responsibility Matrices)
    • Information Gathering
    • Select the Investigation Team
    • Assign responsibilities to each member of the Team
    • Start the Fact-Finding Process
    • Who, What, Where, Why, How, & When?
    • Fact-Finding
    • NORMS
    • Information Gathering
      • Position
      • People
      • Parts
      • Paper
    • Group Exercise - Investigation
    • Work Activity: The Incident
    • Incident Analysis
    • 5 Why (*)
    • Cause & Effect or Fishbone (*)
    • Loss
    • Incident
    • IMMEDIATE CAUSE
    • ROOT CAUSE
    • LACK OF CONTROL
    • Action Items
    • Containment versus Corrective Actions
    • SMART
    • Group Exercise
    • Review of Day 4
    • Day 4 Assessment

    • Review of Day 04
    • Root Cause Analysis Introduction
    • What is RCA? Why use it?
    • Levels of Causes of Accidents
    • RCA Methodology
      • Define
      • Analyze
      • Solve
    • RCA Tools
    • Brainstorming
    • Pareto
    • 5-WHY
    • Fishbone
    • Solve
    • Recommend
    • Evaluate
    • Implement
    • Human Error
    • System Induced Error
    • Evaluate Solutions
    • Implement Solutions
    • Common Flaws in Solutions
    • Good Solutions
    • Management Role:
    • RCA Follow up
    • High Potential Incidents
    • Review of day 5 and all course
    • Group discussion
    • Final Assessment
    • Closing the Session

    • All HSE levels   
    • HSE Supervisors
    • HSE Advisors
    • Safety practitioners
    • Safety committee members
    • Individuals are responsible for investigating incidents
    • Safety Business
    • QHSE Objective
    • Hazards Identification
    • Hazard Identification tools
    • Safety, Hazard, and Risk
    • Risk Assessment
    • Components of Risk
    • The Aim of Risk Assessment
    • Why Risk Assessment?
    • Benefits of Risk Assessment
    • Why bother with H&S?
    • Why Manage Health and Safety?
    • Risk Management
    • System Program
    • HSE Policy
    • Key Elements of an H&S Policy
    • Safety and Health Management System
    • General Statement of Intent
    • Roles and Responsibilities
    • Regulatory International Frameworks
    • Employers’ Responsibilities
    • What Employers Must Provide?
    • What is “Competence”?
    • Workers’ Responsibilities
    • Workers’ Rights
    • Roles and Responsibilities of Safety Specialists in the HSMS
    • Roles and Responsibilities of Contractors
    • Contractors Management Illustration
    • Safety Culture
    • Relationship Between Culture and Performance
    • In organizations with a positive safety culture
    • In organizations with a Negative safety culture
    • The Influence of Peers
    • Factors Promoting a Positive Culture
    • Factors Promoting a Negative Culture
    • Safety-Related Behaviour
    • Attitude, Competence, and Motivation
    • Changing Attitude
    • What is “Competence”
    • Motivation
    • Perception of Risk
    • Improving Hazard Perception
    • Hazard Identification (Refresh)
    • How do avoid becoming victims of a hazard?
    • Accident Causation
    • Accident Causation Theory
    • An accident can be caused by?
    • Contributions to Accidents
    • The Initiating Event
    • Process Deviation
    • Loss of Containment or Release of Energy
    • Factors Causing or Contributing to Accidents
    • Physical Environment
    • Social Environment
    • Environment
    • Domino Theory
    • Swiss Cheese Illustrative Video
    • Domino Effect Illustration
    • Hidden Costs of Accidents
    • Accident Triangle – Frank Bird
    • Introduction to Investigation
    • Why Investigate?
    • Why Investigate HSE Incidents?
    • Incidents Investigation Objectives
    • Investigation Obstacles
    • Investigation Principles
    • Investigation Loop
    • Investigation Process – Overview
    • Incident Occurs
    • Information Gathering and Fact-Finding
    • Analyze the Incident
    • Create Action Items
    • Data entry in the Reporting Database
    • What is a Management System?
    • Commonly used MS in our Industry
    • Investigation Process Detail
    • Incident Occurs
    • 8 Minimum Facts
    • Determine the Severity Level
    • Severity Matrix
    • Work Activity – Investigation (The Incident)
    • Information Gathering
    • Select the Investigation Team
    • Assign responsibilities to each member of the Team
    • Start the Fact-Finding Process
    • Who, What, Where, Why, How, & When?
    • Fact-Finding
    • NORMS
    • Information Gathering
    • Work Activity: The Incident
    • Incident Analysis
    • 5 Why (*)
    • Cause & Effect or Fishbone (*)
    • Loss
    • Incident
    • Immediate Cause
    • Root Cause
    • Lack of Control
    • Action Items
    • Corrective Action Illustration Video
    • SMART
    • Root Cause Analysis Introduction
    • What is RCA? Why use it?
    • Levels of Causes of Accidents
    • RCA Methodology
    • Define
    • Analyze
    • Solve
    • RCA Tools
    • Brainstorming
    • Pareto
    • 5-WHY
    • Fishbone
    • 5 WHY – Illustration Video
    • Fishbone – Illustration Video
    • Pareto Principle – Illustration Video
    • Solve
    • Recommend
    • Evaluate
    • Implement
    • Human Error
    • System Induced Error
    • Evaluate Solutions
    • Implement Solutions
    • Common Flaws in Solutions
    • Good Solutions
    • Management Role:
    • Conclusion
    • High Potential Events
    • High Potential & Risk Management
    • The Fundamental of HSE.
    • The Fundamental of HSE Investigation.
    • Good English level required


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