Emergency Response & Crisis Management in the Oil & Gas Industry

Course Summary

• Emergency and Crisis Management aims to reduce, control, or mitigate the effects of emergencies such as natural disasters, spills of hazardous materials, fires and explosions, and security threats. When events happen in the O&G industry, the consequences are extremely serious and they get enormous media coverage. While pre-planned emergency response is most effective for the immediate tackling of any predictable event, the unpredictable nature of crises, often from unforeseen risks that could threaten the existence of the organization, means that a more creative style aligned with the organization’s values is required. This overview course is based on Studies, Workshops, and O&G Scenarios to teach participants the basic concepts of emergency management, planning, and crisis risk communication. In particular, the influence of the human element in emergencies and crises is addressed.

• Heighten the awareness level of participants of the nature of crises, their impact, and the potential consequences of a typical crisis. 
• Provide participants with a good knowledge of the risk concept and a sound understanding of how to prepare their organizations to handle crises in a systematic approach, and bring back operations to their normal state. 
• Help the participants compare their systems and documents to benchmarks and then run scenarios based on their insights into their systems. 
• Realize an extended case study of the Macondo/Deepwater Horizon incident of 2010 and the latest catastrophes in the O&G industry. 
• Explore the barriers to a major incident and how to ensure the controls remain intact on similar well-site operations, especially offshore.
• Cover the Assessment, Planning, Prevention, and Mitigation Considerations for Major Consequence Events in the O&G sector.
• Define core concepts and principles of Crisis and Emergency Risk Communication.
• Describe the psychology of a crisis and the type of messages each audience needs.
• Explain how to tailor messages and how they impact different audiences.
• Define core concepts of communication strategy, planning, and monitoring. 
• E&C Communication Team and the Media: Explain the roles of the media and spokesperson.
• Describe the benefits of social media and mobile media devices.
• Identify ways to develop relationships with stakeholders and partners.

• Classroom or Remote with Theoretical and Practical Implementation.